# No data available in Uchiwa Dashboard, but checks are running

**URL:** <https://discourse.sensu.io/t/no-data-available-in-uchiwa-dashboard-but-checks-are-running/2798>\
**Category:** Sensu Classic (EOL)\
**Created:** [January 11, 2022, 6:45pm UTC](https://discourse.sensu.io/t/no-data-available-in-uchiwa-dashboard-but-checks-are-running/2798 "2022-01-11T18:45:54Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![udhuman](https://avatars.discourse-cdn.com/v4/letter/u/b5a626/32.png) [@udhuman](https://discourse.sensu.io/u/udhuman)\
**Post date:** [January 11, 2022, 6:45pm UTC](https://discourse.sensu.io/t/no-data-available-in-uchiwa-dashboard-but-checks-are-running/2798/1 "2022-01-11T18:45:54Z")

</div>

Hi,  
Uchiwa dashboard was perfectly running since 2016 without any issues, but now there are no data in the uchiwa dashboard. It gives the error message " **Datacenter returned: Connection error. Is the Sensu API running?**"  
The data visibility is not available in Uchiwa Dashboard, but the client and server checks are running and sending email and SMS notifications without any issues.

Logs from **/var/log/uchiwa.log**

{“timestamp”:“2022-01-11T21:12:30.19757092+03:00”,“level”:“warn”,“message”:“GET http://:4567/events returned: Get http://:4567/events: net/http: request canceled (Client.Timeout exceeded while awaiting headers)”}  
{“timestamp”:“2022-01-11T21:12:30.197655425+03:00”,“level”:“warn”,“message”:“Connection failed to the datacenter ”}

log from **/var/log/sensu/sensu-api.log**  
{“timestamp”:“2022-01-11T21:14:39.450214+0300”,“level”:“info”,“message”:“GET /stashes”,“remote\_address”:“”,“user\_agent”:“Go-http-client/1.1”,“request\_method”:“GET”,“request\_uri”:“/stashes”,“request\_body”:“”}

I tried the below links, but no changes.

> [@Uchiwa unable to connect to Sensu API](https://discourse.sensu.io/t/uchiwa-unable-to-connect-to-sensu-api/672):
>
> Hello, I am running Sensu (Version: sensu:amd64/sensu 0.25.7-1) on a Debian VM (Debian 4.5.3). I installed Uchiwa (uchiwa:amd64/sensu 0.17.1-1). The dashboard shows an alert: Datacenter my-vm returned: Connection error. Is the Sensu API running? I set the Sensu log level to debug in /etc/default/sensu: LOG\_LEVEL=debug `` In the Uchiwa log (/var/log/uchiwa.log) I see the following message: {“timestamp”:“2016-09-05T14:11:26.656214894+03:00”,“level”:“info”,“message”:“Updating the datacente…

> [@Error connecting local Sensu server from Uchiwa Dashboard](https://discourse.sensu.io/t/error-connecting-local-sensu-server-from-uchiwa-dashboard/860):
>
> Hi: I got this error message after starting up Uchiwa. from the dashboard, I saw the error message below: Datacenter SensuServer returned dial tcp 127.0.0.1:4567: getsockopt "connection refused" I am running everything (Sensu server, client and api) on MacOs except Uchiwa, which runs from a docker container. I am able to curl my Sensu sever and I see no errors from sensu-api.log sensu-server.log and sensu-client.log curl [http://127.0.0.1:4567/clients](http://127.0.0.1:4567/clients) | jq . [ \*\* {\*\* "name": “hansen-sens…

I am using the below versions  
Uchiwa 0.14.1  
Sensu 0.21.0 release 2  
redis-cli 2.4.10  
RabbitMQ 3.6.0  
OS: Red Hat Enterprise Linux Server release 6.9

I have two servers, the first server has Sensu-client, sensu-server, sensu-api & Uchiwa)  
Second Server has RabbitMQ and Redis.  
I have restarted all the services (sensu-client, sensu-server, sensu-api,uchiwa, rabbitmq & redis) , also did “redis-cli FLUSHALL”. Rebooted the server itself. No change.

**Config of Uchiwa**  
{  
“sensu”: [  
{  
“name”: “DC Name”,  
“host”: “IP Address of the Server”,  
“port”: 4567,  
“timeout”: 15 # It was 5 before, I just increased to 15 to troubleshoot, but not worked.  
}  
],  
“uchiwa”: {  
“host”: “0.0.0.0”, # Also tried with ServerIP and 127.0.0.1, not worked.  
“port”: 3000,  
“interval”: 5,  
“users”: [

Please need your support and thank you in advance. I would really appreciate your help!  
Thanks & Regards,