# sensu-server and sensu-api down

**URL:** <https://discourse.sensu.io/t/sensu-server-and-sensu-api-down/269>\
**Category:** Sensu Classic (EOL)\
**Created:** [September 30, 2014, 11:43am UTC](https://discourse.sensu.io/t/sensu-server-and-sensu-api-down/269 "2014-09-30T11:43:38Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pablo\_Garcia\_Figuero](https://avatars.discourse-cdn.com/v4/letter/p/838e76/32.png) [@Pablo\_Garcia\_Figuero](https://discourse.sensu.io/u/Pablo_Garcia_Figuero)\
**Post date:** [September 30, 2014, 11:43am UTC](https://discourse.sensu.io/t/sensu-server-and-sensu-api-down/269/1 "2014-09-30T11:43:38Z")

</div>

Hi,

Recently I installed Sensu to monitor a production datacenter, versions 0.13.0 and 0.13.1, and I have found already 3 times in the last 2 or 3 weeks that sensu-server and sensu-api had exited on their own.

Right now I am updating to 0.14.0, hoping that it will solve the problems, but I’m thinking if sensu is mature enough to be used in production?

Is there any misconfiguration problem that could lead to those processes to die?

Is anyone else monitoring a production environment with Sensu? Are you happy with it?

Thanks.

---

<div class="post-metadata">

**Author:** ![Bryan\_Brandau](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@Bryan\_Brandau](https://discourse.sensu.io/u/Bryan_Brandau)\
**Post date:** [September 30, 2014, 12:53pm UTC](https://discourse.sensu.io/t/sensu-server-and-sensu-api-down/269/2 "2014-09-30T12:53:54Z")

</div>

I’m monitoring a multi-billion dollar ecommerce site with it, so yes.

Do you have errors in the log when it exited?

Thanks,

Bryan

> **···**
>
> On Tue, Sep 30, 2014 at 6:43 AM, Pablo Relayr [pablo@relayr.de](mailto:pablo@relayr.de) wrote:
> 
> > Hi,
> > 
> > Recently I installed Sensu to monitor a production datacenter, versions 0.13.0 and 0.13.1, and I have found already 3 times in the last 2 or 3 weeks that sensu-server and sensu-api had exited on their own.
> > 
> > Right now I am updating to 0.14.0, hoping that it will solve the problems, but I’m thinking if sensu is mature enough to be used in production?
> > 
> > Is there any misconfiguration problem that could lead to those processes to die?
> > 
> > Is anyone else monitoring a production environment with Sensu? Are you happy with it?
> > 
> > Thanks.

---

<div class="post-metadata">

**Author:** ![Pablo\_Garcia\_Figuero](https://avatars.discourse-cdn.com/v4/letter/p/838e76/32.png) [@Pablo\_Garcia\_Figuero](https://discourse.sensu.io/u/Pablo_Garcia_Figuero)\
**Post date:** [October 1, 2014, 3:38pm UTC](https://discourse.sensu.io/t/sensu-server-and-sensu-api-down/269/3 "2014-10-01T15:38:22Z")

</div>

Hi,

yes, there are errors related to AMQP. Whenever the connection whith Rabbit dies, it seems the client and the api exit.

In the Rabbit logs I can find this when the sensu-api has died:

=ERROR REPORT==== 1-Oct-2014::15:33:36 ===  
connection \<0.756.0\>, channel 1 - soft error:  
{amqp\_error,precondition\_failed,“unknown delivery tag 1172”,‘basic.ack’}

=ERROR REPORT==== 1-Oct-2014::15:33:36 ===  
AMQP connection \<0.756.0\> (running), channel 1 - error:  
{amqp\_error,channel\_error,“expected ‘channel.open’”,‘basic.recover’}

=ERROR REPORT==== 1-Oct-2014::15:33:38 ===  
connection \<0.775.0\>, channel 1 - soft error:  
{amqp\_error,not\_found,“no queue ‘keepalives’ in vhost ‘sensu’”,  
‘queue.declare’}

=INFO REPORT==== 1-Oct-2014::15:33:39 ===  
closing AMQP connection \<0.775.0\> ([172.42.29.222:38763](http://172.42.29.222:38763) → [172.42.29.222:5671](http://172.42.29.222:5671))

> **···**
>
> On Tue, Sep 30, 2014 at 2:53 PM, Bryan Brandau [agent462@gmail.com](mailto:agent462@gmail.com) wrote:
> 
> > I’m monitoring a multi-billion dollar ecommerce site with it, so yes.
> 
> > Do you have errors in the log when it exited?
> 
> > 
> 
> > Thanks,
> 
> > Bryan
> 
> –  
> iThings4U GmbH  
> Tempelhofer Ufer 17 • 10963 Berlin • Germany  
> Managing Director: Harald Zapp  
> Commercial Register Number: 149071B  
> Tax ID: 37/503/21630  
> VAT ID: DE288362290
> 
> On Tue, Sep 30, 2014 at 6:43 AM, Pablo Relayr [pablo@relayr.de](mailto:pablo@relayr.de) wrote:
> 
> > Hi,
> > 
> > Recently I installed Sensu to monitor a production datacenter, versions 0.13.0 and 0.13.1, and I have found already 3 times in the last 2 or 3 weeks that sensu-server and sensu-api had exited on their own.
> > 
> > Right now I am updating to 0.14.0, hoping that it will solve the problems, but I’m thinking if sensu is mature enough to be used in production?
> > 
> > Is there any misconfiguration problem that could lead to those processes to die?
> > 
> > Is anyone else monitoring a production environment with Sensu? Are you happy with it?
> > 
> > Thanks.