# Unable to find Sensu Check on the Entity (VMs) | Check Deployment is Successful
**URL:** https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972
**Category:** Sensu Go
**Tags:** check
**Created:** [August 4, 2022, 5:28pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972 "2022-08-04T17:28:33Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@jakhter](https://discourse.sensu.io/u/jakhter)
#### Post date: [August 4, 2022, 5:28pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/1 "2022-08-04T17:28:33Z")
Unable to find Sensu Check on the Entity (VMs) | Check Deployment is Successful
Entity already have some base checks
New Checks are showing in the Sensu UI but not showing it’s been added to the Entities
Entities are part of the same Subscription and it’s showing in output for the both in the following command;
# sensuctl entity info xxxxxxxx --namespace xxxxxxx --format yaml
Tried to execute the check from the Sensu console (UI), It help to get it on one of the Entity But not on the 2nd one.
Got VMs Recycled , it did not help.
Still not showing under Event for one Entity
---
### Author:  [@jspaleta](https://discourse.sensu.io/u/jspaleta)
#### Post date: [August 4, 2022, 5:34pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/2 "2022-08-04T17:34:09Z")
can you share the check definition?
Is the check using any runtime assets?
And can you share the failing entity’s subscriptions?
Are all the entities in this scenario the same OS and arch?
---
### Author:  [@jakhter](https://discourse.sensu.io/u/jakhter)
#### Post date: [August 4, 2022, 7:26pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/3 "2022-08-04T19:26:51Z")
Please find below ask;
can you share the check definition?
Yes Detail can be find below.
Is the check using any runtime assets?
Yes , you can find detail
runtime\_assets:
- sensu-ruby-runtime:0.0.11
- sensu-plugins-cpu-checks:4.1.0
- sensu-plugins-disk-checks:5.1.4
- sensu-plugins-filesystem-checks:2.1.1
- sensu-plugins-memory-checks:4.1.1
- sensu-plugins-network-checks:5.0.0
- sensu-plugins-process-checks:4.1.0
And can you share the failing entity’s subscriptions?
subscriptions:
- datacenter/soc
- [dd.com/cm/JOE](http://dd.com/cm/JOE)
- environment/prod/linux
- system/linux/redhat/redhat8
- datacenter/soc/linux/redhat8
- system/linux/redhat
- cloud/vmc-2/linux/redhat8
- cloud/vmc-2/linux
- system/linux
- [dd.com/cm/JOE/ea](http://dd.com/cm/JOE/ea)
- datacenter/soc/linux
- environment/prod
- cloud/vmc-2
- entity:wmJOEaprzsdl0.prd.vmc2.dd.com
- environment/prod/linux/redhat8
Are all the entities in this scenario the same OS and arch?
Yes Detail can be find below.
Detail
sensuctl check info app\_JOE\_cpu\_EA\_sa\_user --namespace production --format yaml
type: CheckConfig
api\_version: core/v2
metadata:
annotations:
```
fatigue_check/allow_resolution: "false"
fatigue_check/interval: "910"
fatigue_check/occurrences: "2"
dd.com/cm/documentation:
dd.com/cm/dr_mode: "false"
dd.com/cm/repo_branch: WEALTH/JOE/emplauth/monitoring.yml?at=refs%2Fheads%2Fmaster
dd.com/cm/support_action: A CPU alert has triggered for the 'APPSJOE01' user. Please please invesigate what is consuming the CPU resources.
```
created\_by: xxxxx
labels:
```
malcode: JOE
stateless_event: "false"
```
name: app\_JOE\_cpu\_EA\_sa\_user
namespace: production
spec:
check\_hooks: null
command: check-cpu.rb --user APPSJOE01 -w 75 -c 80
env\_vars: null
handlers:
- base
- cm\_email
high\_flap\_threshold: 0
interval: 300
low\_flap\_threshold: 0
output\_metric\_format: “”
output\_metric\_handlers: null
proxy\_entity\_name: “”
publish: true
round\_robin: false
runtime\_assets:
- sensu-ruby-runtime:0.0.11
- sensu-plugins-cpu-checks:4.1.0
- sensu-plugins-disk-checks:5.1.4
- sensu-plugins-filesystem-checks:2.1.1
- sensu-plugins-memory-checks:4.1.1
- sensu-plugins-network-checks:5.0.0
- sensu-plugins-process-checks:4.1.0
secrets: null
sddin: false
subdue: null
subscriptions:
- [dd.com/cm/JOE/ea](http://dd.com/cm/JOE/ea)
timeout: 60
ttl: 0
---
### Author:  [@jspaleta](https://discourse.sensu.io/u/jspaleta)
#### Post date: [August 4, 2022, 7:56pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/4 "2022-08-04T19:56:50Z")
You didnt actually supply the information about the entities.
you supplied `sensuctl check info`
but entity information would be avaible through `sensuctl entity info`
---
### Author:  [@jakhter](https://discourse.sensu.io/u/jakhter)
#### Post date: [August 4, 2022, 8:55pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/5 "2022-08-04T20:55:14Z")
Here are the entities info a good one and one where have problem (2nd one [wmJOEaprzsdl0.prd.vmc2.dd.com](http://wmJOEaprzsdl0.prd.vmc2.dd.com) )
Good One Which is showing the New Check
sensuctl entity info [wmJOEappzjbt0.prd.vmc2.dd.com](http://wmJOEappzjbt0.prd.vmc2.dd.com) --namespace production --format yaml
type: Entity
api\_version: core/v2
metadata:
annotations:
salt\_masters: “”
salt\_version: 2019.2.5
[Sensu | Page not found](http://sensu.io/plugins/email/config/toEmail:) ‘{}’
[Sensu | Page not found](http://sensu.io/plugins/sensu-microsoft-teams-handler/config/webhook-url:) ‘{}’
[dd.com/cm/provision\_owner:](http://dd.com/cm/provision_owner:) self-serve-ops
labels:
cloud\_provider: vmc-2
cloudname: vmc-2-ddc
datacenter: ddc
environment: prod
malcode: JOE
pci\_compliant: “false”
sox\_compliant: “true”
[dd.com/cm/enabled:](http://dd.com/cm/enabled:) “True”
name: [wmJOEappzjbt0.prd.vmc2.dd.com](http://wmJOEappzjbt0.prd.vmc2.dd.com)
namespace: production
spec:
deregister: false
deregistration:
handler: deregistration
entity\_class: agent
last\_seen: 1659645961
redact:
- password
- passwd
- pass
- api\_key
- api\_token
- access\_key
- secret\_key
- private\_key
- secret
sensu\_agent\_version: 6.2.5
subscriptions:
- [dd.com/cm/JOE](http://dd.com/cm/JOE)
- environment/prod/linux
- system/linux/redhat/redhat8
- [dd.com/cm/JOE/ea](http://dd.com/cm/JOE/ea)
- system/linux/redhat
- cloud/vmc-2/linux/redhat8
- cloud/vmc-2/linux
- system/linux
- datacenter/bdc/linux
- environment/prod
- cloud/vmc-2
- datacenter/bdc/linux/redhat8
- datacenter/bdc
- entity:wmJOEappzjbt0.prd.vmc2.dd.com
- environment/prod/linux/redhat8
system:
arch: amd64
cloud\_provider: “”
hostname: [wmJOEappzjbt0.prd.vmc2.dd.com](http://wmJOEappzjbt0.prd.vmc2.dd.com)
libc\_type: glibc
network:
interfaces:
- addresses:
- 10.51.201.93/21
mac: 00:50:56:9f:ee:a0
name: ens192
- addresses:
- 127.0.0.1/8
name: lo
os: linux
platform: redhat
platform\_family: rhel
platform\_version: “8.5”
processes: null
vm\_role: “”
vm\_system: “”
user: agent
-----------Trouble where unable to see the check----
sensuctl entity info [wmJOEaprzsdl0.prd.vmc2.dd.com](http://wmJOEaprzsdl0.prd.vmc2.dd.com) --namespace production --format yaml
type: Entity
api\_version: core/v2
metadata:
annotations:
salt\_masters: “”
salt\_version: 2019.2.5
[Sensu | Page not found](http://sensu.io/plugins/email/config/toEmail:) ‘{}’
[Sensu | Page not found](http://sensu.io/plugins/sensu-microsoft-teams-handler/config/webhook-url:) ‘{}’
[dd.com/cm/provision\_owner:](http://dd.com/cm/provision_owner:) self-serve-ops
labels:
cloud\_provider: vmc-2
cloudname: vmc-2-soc
datacenter: soc
environment: prod
malcode: JOE
pci\_compliant: “false”
sox\_compliant: “true”
[dd.com/cm/enabled:](http://dd.com/cm/enabled:) “True”
name: [wmJOEaprzsdl0.prd.vmc2.dd.com](http://wmJOEaprzsdl0.prd.vmc2.dd.com)
namespace: production
spec:
deregister: false
deregistration:
handler: deregistration
entity\_class: agent
last\_seen: 1659646298
redact:
- password
- passwd
- pass
- api\_key
- api\_token
- access\_key
- secret\_key
- private\_key
- secret
sensu\_agent\_version: 6.2.5
subscriptions:
- datacenter/soc
- [dd.com/cm/JOE](http://dd.com/cm/JOE)
- environment/prod/linux
- system/linux/redhat/redhat8
- datacenter/soc/linux/redhat8
- system/linux/redhat
- cloud/vmc-2/linux/redhat8
- cloud/vmc-2/linux
- system/linux
- [dd.com/cm/JOE/ea](http://dd.com/cm/JOE/ea)
- datacenter/soc/linux
- environment/prod
- cloud/vmc-2
- entity:wmJOEaprzsdl0.prd.vmc2.dd.com
- environment/prod/linux/redhat8
system:
arch: amd64
cloud\_provider: “”
hostname: [wmJOEaprzsdl0.prd.vmc2.dd.com](http://wmJOEaprzsdl0.prd.vmc2.dd.com)
libc\_type: glibc
network:
interfaces:
- addresses:
- 10.45.200.247/21
mac: 00:50:56:96:a0:ba
name: ens192
- addresses:
- 127.0.0.1/8
name: lo
os: linux
platform: redhat
platform\_family: rhel
platform\_version: “8.5”
processes: null
vm\_role: “”
vm\_system: “”
user: agent
---
### Author:  [@jspaleta](https://discourse.sensu.io/u/jspaleta)
#### Post date: [August 4, 2022, 9:48pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/6 "2022-08-04T21:48:32Z")
> [@jakhter](#):
>
> app\_JOE\_cpu\_EA\_sa\_user
Okay the two entities are ruing the same OS version.
I’m not seeing an obvious problem in the configuration.
I will say that you have unneeded runtime assets defined in the check.
For that check command you only need the ruby runtime asset and the
sensu-plugins-cpu-checks, but that’s probably not the problem.
Can you report back the output
`sensuctl event list --format tabular |grep app_JOE_cpu_EA_sa_user`
---
### Author:  [@jakhter](https://discourse.sensu.io/u/jakhter)
#### Post date: [August 5, 2022, 4:01am UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/7 "2022-08-05T04:01:32Z")
sudo sensuctl event list --format tabular --namespace production |grep -i app\_JOE\_cpu\_EA\_sa\_user
[wmJOEappzjbt0.prd.vmc2.td.com](http://wmJOEappzjbt0.prd.vmc2.td.com) app\_JOE\_cpu\_EA\_sa\_user CheckCPU USER OK: total=2.6 user=1.3 nice=0.0 system=1.1 idle =97.4 iowait=0.0 irq=0.1 softirq=0.1 steal=0.0 guest=0.0 guest\_nice=0.0 0 false 2022-08-04 09:55:35 -0400 EDT fc8bd0e0-6aec-45e6-9231-3dfd04b5510a
---
### Author:  [@jspaleta](https://discourse.sensu.io/u/jspaleta)
#### Post date: [August 5, 2022, 6:01pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/8 "2022-08-05T18:01:04Z")
okay so far I’m not seeing anything from a misconfiguration problem that would explain this.
One more thing, is the entity with the missing check event have a valid keepalive event that says the entity has been seen recently?
Is that entity successfully running any other check and producing events?
---
### Author:  [@jakhter](https://discourse.sensu.io/u/jakhter)
#### Post date: [August 5, 2022, 10:26pm UTC](https://discourse.sensu.io/t/unable-to-find-sensu-check-on-the-entity-vms-check-deployment-is-successful/2972/9 "2022-08-05T22:26:07Z")
Thank you so much for taking look at this issue. It’s got resolved.
Our L2 found performance degradation on the backend , recycled the backend and it got fixed.
Yes , the keepalive has always been running along with other checks. Only issue was the new checks.