Getting the Error 401

[rkazmi]

Question) I am getting the following error

Error: failed to request new refresh token; client returned ‘The server returned the error: 401 Unauthorized’

Environmental information

Version 6.10

Operating system information

RHEL

Package versions

6.10

• See the docs site ([Default file locations — Sensu Go documentation](https://docs.Sensu Go.org/en/latest/pages/configuration/file_location.html)) for all file locations
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[dishi-singhal]

To resolve the 401 Unauthorized error, follow these steps:

1. Run the command sensuctl configure in your terminal or command prompt.
2. Input your credentials to authenticate with the environment.

By running sensuctl configure and providing your credentials, you authenticate yourself to the environment, which should resolve the 401 Unauthorised error you’re encountering.

[elfranne]

This is an feature/bug in 6.10, where tokens have a much shorten lifespan. A more detailed explanation can be found here: Sensu Go 6.10.0 JWT changes impacting Puppet usage · Issue #1338 · sensu/sensu-puppet · GitHub