Jira ticket/issue handler

does anyone have a jira ticket or issue handler? I would like certain events to create tickets for us!
Thank you!

Josh

On my wishlist! If someone doesn’t write this eventually I will (but don’t hold your breath?)

In my particular environment I override the filter_repeated function (https://github.com/sensu/sensu-plugin/blob/master/lib/sensu-handler.rb#L67),

and I would like to someday have sensu not alert if there is already a ticket for something. That would rock. (I think)

···

On Fri, Mar 14, 2014 at 9:47 AM, Joshua Zitting jzjoshzitting@gmail.com wrote:

does anyone have a jira ticket or issue handler? I would like certain events to create tickets for us!
Thank you!

Josh

Hi, maybe using Jira API REST it will be possible.

···

El viernes, 14 de marzo de 2014 15:21:19 UTC-3, Kyle Anderson escribió:

On my wishlist! If someone doesn’t write this eventually I will (but don’t hold your breath?)

In my particular environment I override the filter_repeated function (https://github.com/sensu/sensu-plugin/blob/master/lib/sensu-handler.rb#L67),

and I would like to someday have sensu not alert if there is already a ticket for something. That would rock. (I think)

On Fri, Mar 14, 2014 at 9:47 AM, Joshua Zitting jzjosh...@gmail.com wrote:

does anyone have a jira ticket or issue handler? I would like certain events to create tickets for us!
Thank you!

Josh

Yes. I recently made this for internal use at my company.

JIRA is tricky. To build my handler I key on a "team" variable and use
the jira project for that team, but also listen to a "project" key in
the event json. (similar to all the other handlers at Yelp, see
http://vimeo.com/92770954 for more context)

Then of course, there is workflows.... and on some agile workflows you
can't go from open -> closed....

I used basic auth and SSL instead of oauth and used the jira-ruby
rubygem (https://rubygems.org/gems/jira-ruby)

While it may not be useful out-of-the-box for others, I'll see if I
can open-source this code for others, at least as example of how the
flexibility of handlers can be super.

···

On Tue, Aug 5, 2014 at 1:20 PM, Jose Peinado <joseapeinado@gmail.com> wrote:

Hi, maybe using Jira API REST it will be possible.

El viernes, 14 de marzo de 2014 15:21:19 UTC-3, Kyle Anderson escribió:

On my wishlist! If someone doesn't write this eventually I will (but don't
hold your breath?)

In my particular environment I override the filter_repeated function
(https://github.com/sensu/sensu-plugin/blob/master/lib/sensu-handler.rb#L67),

and I would like to someday have sensu not alert if there is already a
ticket for something. That would rock. (I think)

On Fri, Mar 14, 2014 at 9:47 AM, Joshua Zitting <jzjosh...@gmail.com> >> wrote:

does anyone have a jira ticket or issue handler? I would like certain
events to create tickets for us!
Thank you!
Josh